FAQs

We try to ensure that all books in Early Access have code available to use, download, and fork on GitHub. This helps us be more agile in the development of the book, and helps keep the often changing code base of new versions and new technologies as up to date as possible. Unfortunately, however, there will be rare cases when it is not possible for us to have downloadable code samples available until publication.

When we publish the book, the code files will also be available to download from the Packt website.

The publication date is as accurate as we can be at any point in the project. Unfortunately, delays can happen. Often those delays are out of our control, such as changes to the technology code base or delays in the tech release. We do our best to give you an accurate estimate of the publication date at any given time, and as more chapters are delivered, the more accurate the delivery date will become.

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packtpub.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packtpub.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

  1. Login to your account at Packtpub.com.
  2. Click on "My Account" and then click on the "My Videos" tab to access your videos.
  3. Click on the "Download Now" link to start your video download.

All modern operating systems ship with ZIP file extraction built in. If you'd prefer to use a dedicated compression application, we've tested WinRAR / 7-Zip for Windows, Zipeg / iZip / UnRarX for Mac and 7-Zip / PeaZip for Linux. These applications support all extension files.

If your video course doesn't give you what you were expecting, either because of functionality problems or because the content isn't up to scratch, please mail videofeedback@packtpub.com with details of the problem. In addition, so that we can best provide the support you need, please include the following information for our support team.

  • Video played:
  • Format watched (HTML, MP4, streaming):
  • Chapter or section that issue relates to (if relevant):
  • System being played on:
  • Browser used (if relevant):
  • Details of support:

If you want to purchase a video course, eBook or Bundle (Print+eBook) please follow below steps:

  1. Register on our website using your email address and the password.
  2. Search for the title by name or ISBN using the search option.
  3. Select the title you want to purchase.
  4. Choose the format you wish to purchase the title in; if you order the Print Book, you get a free eBook copy of the same title. 
  5. Click on Add to cart.
  6. Click on View cart.
  7. Apply any promotional codes you may have.
  8. Proceed with the checkout process (payment to be made using Credit Card/PayPal)

Where there is an eBook version of a title available, you can buy it from the book details for that title. Add either the standalone eBook or the eBook and print book bundle to your shopping cart. Your eBook will show in your cart as a product on its own. After completing checkout and payment in the normal way, you will receive your receipt on the screen containing a link to a personalised PDF download file. This link will remain active for 30 days. You can download backup copies of the file by logging in to your account at any time.

If you already have Adobe reader installed, then clicking on the link will download and open the PDF file directly. If you don't, then save the PDF file on your machine and download the Reader to view it.

Please Note: Packt eBooks are non-returnable and non-refundable.

Packt eBook and Licensing When you buy an eBook from Packt Publishing, completing your purchase means you accept the terms of our licence agreement. Please read the full text of the agreement. In it we have tried to balance the need for the ebook to be usable for you the reader with our needs to protect the rights of us as Publishers and of our authors. In summary, the agreement says:

  • You may make copies of your eBook for your own use onto any machine
  • You may not pass copies of the eBook on to anyone else

Early Access is a way of us getting our content to you quicker, but the method of buying the Early Access course is still the same. Just find the course you want to buy, go through the check-out steps, and you’ll get a confirmation email from us with information and a link to the relevant Early Access courses.

Below are the steps to apply discount codes for your purchase

  • Select the eBook/print book of your choice and add to cart
  • Click on 'View Cart'
  • In the "Do you have a promo code?" field enter your code
  • Click on the "Apply" button to apply the discount.

If you have any difficulty in applying the code, please contact customercare@packtpub.com.

Note: All discounts are applied on the RRP of the eBook/Print Book or Video. A smaller discount will not be applied if the eBook/Video is already available at a higher discount on our site.

Please Note: Accounts will not sync for existing users of packtpub.com but you can create new accounts during the checkout process on this new Store.